Tekion Subprocessors
At Tekion, we place transparency on a pedestal. Below is a list of subprocessors that we work with and the purpose for why we use their services.
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| Subprocessor Names | Type | Location | Purpose |
| MongoDB, Inc. | Managed database | US | Product development and support |
| Confluent, Inc. | Managed database | US | Product development and support |
| Amazon Web Services, Inc. | Service Provider | US, France | Cloud Provider |
| Microsoft Corp | Service Provider | US, France | Cloud Provider |
| Stripe, Inc. | Service Provider | US, France | Used to provide Tekion payment processing and gateway services |
| Asayer SAS D/B/A Open Replay | Service Provider | N/A - Does not store Tekion data. Its engineers have access to customer sessions for troubleshooting | Support |
| Twilio Inc | Service Provider | US, Ireland | Communication Platform for text messaging |
| GoTo | Service Provider | US | Communication Platform for voice calls |
| Oracle NetSuite | Service Provider | US | Enterprise Resource Planning |
| WalkMe Ltd. | Service Provider | US | Used to provide notifications and support information to Tekion users within Tekion’s products |
| Aerospike, Inc. | Service Provider | US | Used to improve the stability and speed of Tekion’s products |
| Check Technologies, Inc. | Service Provider | US | Provide back-end payroll services and tax calculations for Tekion's payroll products |
| ServiceNow | Service Provider | US | Knowledge Management Service |
| Digicert, Inc. | Service Provider | Netherlands/Switzerland |
e-Signature Service |
| Pendo.io, Inc. | Service Provider | US | Used for data analytics to enhance customer engagement and product development insights. |
| Skilljar Inc. | Service Provider | US |
Used to drive product adoption by providing customized learning experiences/trainings.
|
| ThoughtSpot, Inc. | Service Provider | US | Provision of reporting and analytics solutions to our customers. |
| CrowdStrike, Inc. | Service Provider | US | Cloud security posture management. |
| Wiz, Inc. | Service Provider | US | Identification and prioritization of risks in cloud environments. |
| Iris Agent Inc. | Service Provider | US | To facilitate customer support automation in order to reduce resolution time, respond automatically to tickets, and enhance internal communications. |
| Atlassian | Service Provider | US | Used as communication tool to inform your customer about any outages and scheduled maintenance. |
| Tekion Affiliates | Location | |
| Tekion Canada ULC | Subsidiary | Canada |
| Tekion India Private Ltd | Subsidiary | India |
| Tekion France SAS | Subsidiary | France |
| Tekion Germany GmbH | Subsidiary | Germany |
| Tekion UK Limited | Subsidiary | United Kingdom |
| Tekion Digital Processing Inc. | Subsidiary | United States of America |