---
title: Tekion Subprocessors
description: At Tekion, we place transparency on a pedestal. Here is a list of subprocessors that we work with and the purpose for why we use their services.
---
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Tekion Subprocessors
At Tekion, we place transparency on a pedestal. Below is a list of subprocessors that we work with and the purpose for why we use their services.
How will you know if this list is up-to-date? Register to be notified of any changes to our subprocessor list. If a change occurs, we will notify you at the email you provide.
| **Subprocessor Names ** | **Type** | **Location** | **Purpose** |
| --- | --- | --- | --- |
| MongoDB, Inc. | Managed database | US | Product development and support |
| Confluent, Inc. | Managed database | US | Product development and support |
| Amazon Web Services, Inc. | Service Provider | US, France | Cloud Provider, LLM Provider |
| Microsoft Corp | Service Provider | US, France, UK | Cloud Provider, Speech-to-Text for Call Processing |
| Stripe, Inc. | Service Provider | US, France | Used to provide Tekion payment processing and gateway services |
| Asayer SAS D/B/A Open Replay | Service Provider | N/A - Does not store Tekion data. Its engineers have access to customer sessions for troubleshooting | Support |
| Twilio Inc | Service Provider | US, Ireland | Communication Platform for text messaging |
| GoTo | Service Provider | US | Communication Platform for voice calls |
| Oracle NetSuite | Service Provider | US | Enterprise Resource Planning |
| WalkMe Ltd. | Service Provider | US | Used to provide notifications and support information to Tekion users within Tekion’s products |
| Aerospike, Inc. | Service Provider | US | Used to improve the stability and speed of Tekion’s products |
| Check Technologies, Inc. | Service Provider | US | Provide back-end payroll services and tax calculations for Tekion's payroll products |
| ServiceNow | Service Provider | US | Knowledge Management Service |
| Digicert, Inc. | Service Provider | Netherlands/Switzerland | e-Signature Service |
| Pendo.io, Inc. | Service Provider | US | Used for data analytics to enhance customer engagement and product development insights. |
| Gainsight, Inc. | Service Provider | US | Used to drive product adoption by providing customized learning experiences/trainings. |
| ThoughtSpot, Inc. | Service Provider | US | Provision of reporting and analytics solutions to our customers. |
| CrowdStrike, Inc. | Service Provider | US | Cloud security posture management. |
| Wiz, Inc. | Service Provider | US | Identification and prioritization of risks in cloud environments. |
| Iris Agent Inc. | Service Provider | US | To facilitate customer support automation in order to reduce resolution time, respond automatically to tickets, and enhance internal communications. |
| Atlassian | Service Provider | US | Used as communication tool to inform your customer about any outages and scheduled maintenance. |
| PostHog Inc. | Service Provider | US | Used for data analytics to enhance customer engagement and product development insights. |
| OpenAI, LLC | Service Provider | US, UK | LLM Provider |
| Anthropic PBC | Service Provider | US | LLM Provider |
| Google LLC | Service Provider | US | Cloud Provider, LLM Provider |
| BotPress, Inc. | Service Provider | US | Conversational AI platform for automated customer interactions and support workflows |
| Vapi, Inc. | Service Provider | US | Voice AI platform for automated phone-based customer interactions |
| ElevenLabs, Inc. | Service Provider | US | AI voice generation services for natural-sounding audio responses |
| Databricks, Inc. | Service Provider | US | Machine learning platform for model development, deployment, and analytics |
| AssemblyAI, Inc. | Service Provider | US, UK | Speech-to-text services for call transcription and processing |
| Fivetran Inc | Service Provider | US | Reporting and Analytics solution |
## Professional Services Providers
Below is the list of Tekion affiliates and consulting partners authorized to handle personal data when delivering professional services to our customers.
| **Subprocessor Names ** | **Location** | **Purpose** |
| --- | --- | --- |
| MTN Automotive Training Systems | United States | Professional Services |
| McCallum & Company LLC | United States | Professional Services |
| KForce Inc. | United States | Professional Services |
| Entrega Systems Group Inc | United States | Professional Services |
| Deloitte Consulting LLP | United States | Professional Services |
| CliftsonLarsonAllen LLC | United States | Professional Services |
| Automotive Internet Management, Inc. | United States | Professional Services |
| Auto Group CFO | United States | Professional Services |
| Baker Tilly US LLP | United States | Professional Services |
| **Tekion Affiliates** | | **Location** |
| --- | --- | --- |
| Tekion Canada ULC | Subsidiary | Canada |
| Tekion India Private Ltd | Subsidiary | India |
| Tekion France SAS | Subsidiary | France |
| Tekion Germany GmbH | Subsidiary | Germany |
| Tekion UK Limited | Subsidiary | United Kingdom |
| Tekion Digital Processing Inc. | Subsidiary | United States of America |
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